ABOUT ME

Technically capable and solutions focused, owning the overall technical relationship with the customer, able to build relationships within a customer's environment with senior personnel, Enterprise Architects, IT Management and DevOps teams. A team member with a great attitude, smart, thoughtful, collaborative, organized and who thrives at the center of excellence, an awesome communicator and a trusted communications advisor. Demonstrated ability to think strategically about business, products and technical challenges. Able to solve key technical issues for customers while liaising with sales, operations and other members of the engineering team. Fast learning about new technologies to help guide colleagues and customers through adoption. Highly motivated and passionate about working in the cloud and mentoring other members of the team.

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Able to:​

• Assist sales/presales teams on new and existing opportunities.

• Design and Architect cloud-based solutions based on best practices using IaaS and PaaS deployment models.

• Act as a technical liaison between the customer, sales teams and vendors to provide technical expertise in analyzing customer's requirements.

• Recommend solutions and assist sales and other engineers with the development of Statements of Work (SOW), estimates for proposals, architectures and presentations.

• Mentor other cloud team members in the skills needed to conduct both pre- and post-sales engagements.

• Serve as a key member of the cloud team in helping to ensure customer success and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.

• Own engagements and help ensure a timely delivery.

• Capturing and sharing best practice knowledge amongst teams and the community.

• Handling multiple projects in an accurate and timely fashion.